一、Courtesy CD
语言要有Cg谦虚Q及(qing)时地回信也是CD的表现?/P>
例如Q?BR> We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a special offer which we have made in it.
You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May.
二、Consideration 体谅
写信时要处处从对方的角度去考虑有什么需求,而不是从自n出发Q语气上更尊重对斏V?/P>
例如Q?BR> "You earn 2 percent discount when you pay cash. We will send you the brochure next month. "比"We allow 2 percent discount for cash payment. We won‘t be able to send you the brochure this month." 要好?/P>
三、Completeness 完整
一商业信函应概况?jin)各必需的事,如邀(g)请信应说明时间、地点等Q确忌寄出含p不清的信g?/P>
四、Clarity 清楚
意思表达明,要注意:(x)
Q一Q避免用词错误:(x)
例如QAs to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct services.
此处bimonthly有歧义:(x)可以是twice a month 或者once two month.故读信者就qh?jin),可以改写为?x)
1.We have two direct sailings every month from Hong Kong to San Francisco.
2.We have semimonthly direct sailing from Hong Kong to San Francisco.
3.We have a direct sailing from Hong Kong to San Francisco.
Q二Q注意词语所攄位置Q?/P>
例如Q?BR> 1. We shall be able to supply 10 cases of the item only.
2. We shall be able to supply 10 cases only of the item.
前者则有两U商品以上的含义?/P>
Q三Q注意句子的l构Q?/P>
例如Q?BR> 1.We sent you 5 samples yesterday of the goods which you requested in your letter of May 20 by air.
2.We sent you, by air, 5 samples of the goods which you requested in your letter of May 20.
五、Conciseness z?/P>
Q一Q避免废话连:(x)
例如Q?BR> 1.We wish to acknowledge receipt of your letter...可改为:(x)We appreciate your letter...
2.Enclosed herewith please find two copies of...可改? We enclose two copies of...
Q二Q避免不必要的重复:(x)
Q三Q短句、单词的q用Q?/P>
Enclosed herewith--->enclosed
at this time--->now
due to the fact that--->because
a draft in the amount of $1000--->a draft for $1000
六、Concreteness 具体
七、Correctness 正确